Email Durham Region Health Department

Durham Region Health Department strives to provide exceptional customer service. Due to the COVID-19 pandemic we are experiencing unprecedented call volumes that have resulted in extended response times. While we understand this may be frustrating, we have zero tolerance for clients who engage in the use of profane, aggressive, abusive, sexist, racist or homophobic language. Any such calls will not be responded to, and where necessary, referred to the appropriate authority for follow-up.

Durham Region Health Department recognizes that the use of email is a commonly used and preferred form of communication.

By using this form you acknowledge and understand:

• You are agreeing to be contacted by email.
• Sharing of personal and/or personal health information via email should be kept to a minimum.
• Any personal and/or personal health information that you provide to us via email will only be used to respond to your message and/or provide you with the requested information.
• While steps are taken to protect the privacy and security of emails, sending and receiving emails over the internet is not secure.  We cannot guarantee the security of any messages sent or received. 
• Your information may be used internally for planning, evaluation and program improvement purposes.
• You may withdraw your consent to the use of email at any time by contacting us.
• Do not use email for emergency or urgent health care matters.

For after-hours public health emergencies please call, 905-576-9991.

Contact information: