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Connection Permits for Water and/or Sewer Systems


Please complete this form to apply for a connection permit to the sewer and/or water system for existing and future homes. This form is for properties requiring Regional services (i.e. water and sewer pipes) to be installed at the property line.

If you need assistance with a new or existing water billing account, please contact our Finance Department at 905-666-6211 or 1-800-465-6611 or email WaterBilling@durham.ca

Personal information provided to the Regional Municipality of Durham is only used for the purposes of processing your transaction and administering your payment. The information collected is subject to and handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). The Regional Municipality of Durham does not collect your debit or credit card details; this information is managed by our payment processor and is subject to their own privacy policies and procedures, as well as any applicable privacy laws, independent of The Regional Municipality of Durham. They may impose an additional transaction fee based on your transaction associated with The Regional Municipality of Durham. Questions about this collection may be directed to the Access and Privacy Office by email at foi@durham.ca; by mail at 605 Rossland Road East, Whitby, ON, L1N 6A3; or by telephone at 905-668-7711, extension 2204.

Please review the Region of Durham’s Terms of Use and Privacy Statement for more information.